1. Status of this Disclaimer
This Disclaimer is part of the Legal Documents and must be read with the Terms of Service, Acceptable Use Policy, Privacy Policy, Refund Policy, and Compliance Policy. It is addressed to website visitors, prospective clients, Customers, regulators, and any person who claims to have been affected by a third party’s use of Satalya.
If you do not accept this Disclaimer, do not use the website and do not request access. Use of the Service is acceptance.
2. Software Tools; No Agency
Satalya provides software: an AI Dialer and a Classic Dialer, together with related interfaces. Satalya is not your agent, partner, joint venturer, employer, carrier, or fiduciary. Satalya does not adopt your campaigns as its own. A call placed through the Service is your call. A script spoken by a model at your instruction is your script.
Invitation-only onboarding is a risk control, not a warranty that an approved Customer will remain lawful, and not a representation to the public that Satalya endorses every subsequent call.
3. No Responsibility for Misuse
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SATALYA IS NOT RESPONSIBLE, LIABLE, OR ACCOUNTABLE FOR ANY MISUSE OF THE SERVICE BY A CUSTOMER, USER, EMPLOYEE, CONTRACTOR, OR UNAUTHORISED PERSON WHO OBTAINED CREDENTIALS FROM THE CUSTOMER. THIS INCLUDES FRAUD, PHISHING, IMPERSONATION, FINANCIAL CRIME, MONEY LAUNDERING, UNAUTHORISED ACCESS, MISUSE OF PERSONAL DATA, HARASSMENT, AND ANY OTHER ILLEGAL ACTIVITY.
The project’s creators, owners, and operators designed a tool for Lawful Businesses. They cannot control every later act of a remote user. The Legal Documents therefore allocate responsibility to the person who requested the Account, paid for it, supplied the list, wrote the prompt, and pressed the control that started the campaign.
If you are a third party who received an unwanted or unlawful communication, your primary recourse is against the organisation that operated the campaign. Satalya may consider an abuse report for Account action; that is a platform decision, not an admission of liability and not a substitute for law-enforcement or civil process against the caller.
4. No Professional Advice
Website text, policy language, and support replies are not legal, compliance, tax, or investment advice. The Legal Documents are commercial terms. They are not a legal opinion. You must instruct your own counsel before running a calling programme.
5. No Outcome Warranty
Satalya does not promise revenue, connect rates, model accuracy, uptime, or suitability for a particular regulated activity. “Fast” and “intelligent” are descriptive marketing terms for product design goals, not guarantees and not permission to ignore consent law.
6. AI Outputs
AI outputs may be wrong, biased, outdated, or legally unsafe if used without supervision. You must review outputs. Satalya is not liable for reliance on unsupervised model speech. Classic Dialer use is equally your responsibility.
7. Third-Party Systems
Carriers, browsers, email providers, blockchain networks, and hosting providers are outside Satalya’s control. Outages, filtering, number reputation, and ledger delays are not Satalya defects. Cryptocurrency networks are public and irreversible; Satalya does not control miners or validators.
8. Website Content
The website may contain technical simplifications. It may be updated without notice. Links to Legal Documents control over marketing copy. Typographical errors do not create rights.
9. Forward-Looking Statements
Descriptions of planned features are aspirational. Satalya has no duty to deliver any future function.
10. Allocation of Risk
The Warranty Disclaimer, Limitation of Liability, and Indemnification clauses in the Terms of Service apply to everything described here. Nothing in this Disclaimer creates a duty that the Terms exclude. Nothing in marketing copy overrides this Disclaimer.
Correspondence: legal@satalya.com.
Annex A — Notice to Recipients of Calls
If you received a telephone communication that you believe was unlawful, identify the organisation that named itself on the call, retain the number and time, and consider reporting the matter to the competent authority in your country. You may also email legal@satalya.com with the time, number, and a description. Satalya may use that information to decide whether an Account should be suspended. Satalya does not, by receiving a report, become the caller, admit fault, or agree to compensate you.
Satalya will not provide a Customer’s confidential file to you without legal process. This is not obstruction; it is the ordinary rule that a software vendor is not a public records office.
Annex B — Notice to the Project’s Operators
The Legal Documents are intended to make the allocation of responsibility unambiguous: Satalya supplies tools; the Customer uses them; misuse is the Customer’s responsibility. Operators, developers, and owners of Satalya rely on that allocation when offering an invitation-only product to Lawful Businesses.
11. No Duty to the Public at Large
Satalya does not, by publishing a website or by issuing an invitation to a Lawful Business, assume a duty of care to every person who may later be telephoned by that business. The class of persons to whom Satalya owes contractual duties is limited to the counterparties to the Legal Documents, except for indemnified persons and except where mandatory law creates a non-excludable duty.
Called parties are not third-party beneficiaries of the invitation, of the AUP, or of Satalya’s internal compliance posture. Enforcement of the AUP is a right of Satalya, not a right of a called party to compel a particular outcome, except where a court so orders.
12. Project Creators and Operators
Individuals who design, own, or operate Satalya, including any person who caused this website to be published, are not personally liable for a Customer’s misuse of the software to the maximum extent permitted by applicable law. Corporate or trading-name liability, if any, is limited as stated in the Terms. You agree not to name individual developers, designers, or officers in a claim arising from a Customer’s campaign except where mandatory law forbids that agreement.
This clause is intended to protect the project’s creators from being treated as the authors of a third party’s fraud, phishing, impersonation, or other crime merely because they built or published a dual-mode dialer for lawful enterprise use.
13. No Endorsement of Customer Speech
Speech generated or transmitted through the Service is the Customer’s speech. Satalya does not adopt it. Satalya does not moderate every conversation in real time and has no duty to do so. The existence of an invitation-only gate is a commercial filter, not editorial control of later campaigns.
14. High-Risk Activities
The Service is not designed for emergency services, life-support, nuclear, aviation, or similarly critical environments. You must not use it where a failure or an inaccurate AI utterance could cause death, personal injury, or severe physical damage. Satalya disclaims liability for such use to the maximum extent permitted by law.
15. Regulatory Perimeter
Satalya does not represent that it holds a carrier licence, a payment-institution licence, a credit-institution licence, a collections licence, or a legal-practice authorisation. If your use requires you to hold such a licence, you must hold it. If a regulator characterises your use as a regulated activity, that characterisation attaches to you, not to Satalya as a software vendor, except where mandatory law says otherwise.
16. Evidence and Admissions
A suspension, a refund refusal, a request for source-of-funds information, or a preservation of logs is a risk action. It is not an admission that Satalya knew of a crime, that Satalya participated in a campaign, or that Satalya had a duty to a particular recipient.
17. Website Availability
The website may be withdrawn for maintenance. Legal Documents remain available at the URLs indicated while the site is online. Temporary unavailability of a page does not suspend your duties under a version you already accepted.
18. Language
The controlling language of the Legal Documents is English. Any Georgian or other conversation about the project is not an amendment. Marketing adjectives such as “premium”, “fast”, or “intelligent” are descriptive and create no warranty.
19. Entire Protective Scheme
This Disclaimer, the Warranty Disclaimer, the Limitation of Liability, the Indemnification clause, the AUP, and the refusal-of-service rights together form a single protective scheme. They should be interpreted to give Satalya and its operators the maximum protection permitted by mandatory law against claims arising from a user’s bad or illegal use of the programme.
If a court holds that a particular exclusion is too broad, the court is requested to enforce the clause to the maximum lawful narrower scope rather than to strike the entire scheme.
20. Contact
legal@satalya.com. Sending a demand letter by email is effective as notice to Satalya only if it is sent to that address and identifies the Account or the access-request email. Satalya does not accept service of originating court process by the public website form unless mandatory law so requires.
21. Independent Allocation of Responsibility
You agree that Satalya’s role is limited to making software available, considering invitations, and enforcing the Legal Documents as a vendor. You agree that the person who compiles a list, writes or approves a script, configures the AI Dialer or the Classic Dialer, and causes a communication to be initiated is the person responsible for that communication. You agree that Satalya is not a joint speaker, not a joint controller of the campaign purpose, and not a co-conspirator by reason of supplying a tool that can be used lawfully or unlawfully, any more than a telephone manufacturer is a co-speaker of every call placed on a handset.
This analogy is illustrative. It does not expand or reduce any statutory duty that mandatory law actually imposes on a software vendor in a particular jurisdiction. Where such a duty exists and cannot be excluded, it remains. Where it can be excluded or limited, it is excluded and limited to the maximum extent permitted.
22. No Monitoring Warranty
Satalya may monitor, and it may not monitor. You must not tell a regulator, a court, a called party, or your own staff that “Satalya reviews every call” or that “Satalya approved this campaign”, unless Satalya has issued a written instrument that actually says so. Satalya has not issued such an instrument as a standard practice.
23. Criminal and Administrative Proceedings
If a public authority investigates your use of the Service, you remain the respondent of first instance for your campaigns. Satalya may preserve and, where legally obliged, produce records. Production under compulsion is not voluntary participation in your defence or in the prosecution. Satalya may seek its own counsel. You shall indemnify Satalya’s reasonable costs of responding to process caused by your campaigns, except to the extent a court finally holds that Satalya’s own proven unlawful act caused those costs.
24. Insurance
Satalya does not represent that it carries any particular insurance for your benefit. You must obtain your own insurance for calling, collections, marketing, cyber, and professional risks. You may not name Satalya as an additional insured without Satalya’s prior written consent, which may be withheld.
25. Public Statements
You must not issue a press release that implies Satalya is your partner, that implies Satalya endorses a product you sell, or that implies Satalya has certified your compliance. You may state, accurately, that you use a private software tool, if your contract remains in force and you do not disclose confidential pricing or security details.
26. Severability of Protective Clauses
If a court holds that Satalya cannot disclaim a particular risk as to a particular claimant, the remainder of this Disclaimer and the Terms continues. The parties request that any replacement term be the maximum lawful limitation, including a cap measured by fees paid in the preceding three months or EUR 100, as stated in the Terms.
27. Acknowledgement
By requesting access or using the Service, you acknowledge that you have read this Disclaimer, that you understand that misuse is your responsibility, that you understand that Satalya may refuse or terminate service, and that you understand that the project’s creators intend these instruments to protect them from liability for a user’s bad or illegal use to the fullest extent the law allows.
28. Illustrative Risk Scenarios
The following scenarios are illustrative. They do not create rights in third parties. Scenario A: a Customer uses the AI Dialer to imitate a bank. Satalya, if it learns of the fact and has reasonable suspicion, may terminate the Account. Satalya is not the bank, is not the caller, and is not liable for the Customer’s impersonation to the maximum extent permitted by law. Scenario B: a Customer uses the Classic Dialer for ordinary, consented client-service calls and a recipient dislikes the call. That dislike is not Satalya’s defect. Scenario C: a person who never contracted with Satalya claims damages because a Customer telephoned them. That person’s recourse is against the Customer, subject to mandatory law. Scenario D: a Customer pays in cryptocurrency and later alleges that a third party used the wallet. The Customer remains the contractual payer and remains responsible for the Account unless Satalya’s own proven wilful misconduct caused the event.
These scenarios exist so that a later reader can see the intended allocation: tools versus campaigns; vendor versus originator; invitation versus endorsement; suspicion versus conviction; and software versus crime.
29. Closing Acknowledgement
If you are not prepared to accept sole responsibility for your use of an outbound communications tool, do not request access. If you are prepared to operate a Lawful Business and to accept the Legal Documents, you may submit a request. Satalya may still refuse. Refusal is not a finding that you are unlawful; it is an exercise of a vendor’s right to choose its counterparties.